Visit us at Global Gaming Expo 2015 Booth 2535A, September 29th-October 1st
AGA Techs assisting with Konami Booth G2E 2015
AGA working at Baha Mar Casino & Hotel
AGA work at Turning Stone Casino Resort
Press Release 3/18/15
New Group To Be Responsible For All Slot Technical Support
At Hollywood Casino Perryville
- Full range of slot technical services, maintenance and consulting to be outsourced to Advanced Gaming Associates (AGA) and Image Power effective April 1
HAMMONTON, NJ and ANNAPOLIS, MD (March 18, 2015) – Advanced Gaming Associates (AGA) in conjunction with Image Power, announce that they will be assuming responsibility for full slot technical services at the Hollywood Casino Perryville, MD, effective April 1.
AGA, which specializes in turnkey support for slot and gaming operations nationwide, has worked together with Image Power, Inc., since 2010. Image Power is well-regarded firm which provides a range of marketing services and also is certified as a Maryland Minority Business Enterprise (MBE).
Under a multi-year agreement, the group will be responsible for a complete range of service, maintenance and associated consulting covering the casino’s slot floor operation. This will encompass its current selection of 850 video lottery terminals along with all ticket redemption machines and currency counting equipment.
This latest contract follows upon a current project by the companies to utilize the AGA expertise and key services to update the slot floor and re-design the gaming layout for Hollywood Casino Perryville which opened in 2010 as the first casino in the state.
“We assessed how to best excel at having the right environment for our customers,” said Matthew Heiskell, General Manager for Hollywood Casino Perryville. “We have worked closely with AGA’s highly qualified professionals on several other projects before and determined this would be a logical extension of a good working relationship and the optimal way to operate our slot floor.”
“We look forward to providing our certified technicians and experienced gaming specialists who will be accountable for all slot services from day-to-day staffing to comprehensive consultation and planning for Hollywood Casino Perryville,” said Tony Tomasello, AGA’s President and CEO.
“Although our services have been utilized by a number of casinos and have ranged from assistance with grand openings to on-going maintenance, this marks the first time that we, and perhaps even any firms such as ours, will be fully responsible for all slot technical services at a property and for such a long-term basis.”
“Image Power and Advanced Gaming Associates continue to be on the forefront of who casinos turn to and how they bring forth new operational procedures,” said Carroll H. Hynson, Jr., President and Chief Executive Officer, Image Power, Inc. “With the essential experience and expertise of AGA, we plan to bring the latest and best practices for slot operations to the casino and to the state.”
About Hollywood Casino Perryville
Hollywood Casino Perryville, located along Interstate 95 approximately 30 miles northeast of the Baltimore Beltway, was the first casino to open in Maryland in 2010. Today, the casino features a 75,000-square-foot gaming floor along with the Celebrity Bar and Grill, Extras and Rodeo Drive gift shop.
Hollywood Casino Perryville, together with Hollywood Casino Louisiana, comprise the two gaming entities that are both owned and operated by Gaming and Leisure Properties, Inc. (Nasdaq: GLPI). In all, GLPI, the first gaming-focused REIT in North America, is a spin-off of Penn National Gaming, Inc., and owns the property interests related to Penn’s gaming operations for more than 20 casinos in Illinois, Indiana, Louisiana, Maine, Maryland, Mississippi, Missouri, Nevada, Ohio, Pennsylvania and West Virginia. For more information, visit www.hollywoodcasinoperryville.com
About Advanced Gaming Associates
Since 2006, AGA has provided its turnkey slot services to both casino operators and manufacturers of games, systems, signs and related casino equipment. In November, AGA announced one of its largest contracts to provide its expertise to handle the repair, warranty and maintenance across the United States for Crane Payment Innovations (CPI). CPI, has one of the world’s largest installed base of unattended payments systems under its brands and products including NRI, CashCode, Telequip, Money Controls and most recently, MEI and Conlux.
In 2010, AGA partnered with Image Power and since then has provided operational services for key gaming operations in the state including Maryland Live, Casino at Ocean Downs, Hollywood Casino Perryville, as well as the Maryland State Lottery. Overall, projects have ranged from installing and maintaining sophisticated electronics to refurbishing machines either on the casino floor or at its sanctioned off-site office and facilities. Since December 2013, AGA also has been responsible for providing daily technical services for Aristocrat Technologies Inc. at all three operating casinos in Delaware. For more information, www.advancedgamingassociates.com
About Image Power
Image Power, Inc. is the creation of its CEO/President Carroll H. Hynson, Jr. who has more than 18 years of experience in the gaming industry. The company has a proven track record in Maryland, participating in the initial installation of games at Hollywood Casino Perryville, overseeing the total installation of games at Maryland Live and the Casino at Ocean Downs. Image Power is also the maintenance contractor for four gaming manufacturers in Maryland. In addition, the company coordinates and oversees casino projects for manufacturers on a statewide basis. For more information, www.imagepower2000.com.
AGA becomes member of the Association of Gaming Equipment Manufacturers
AGA is pleased to announce its official acceptance as a part of the Association of Gaming Equipment Manufacturers. The Association of Gaming Equipment Manufacturers is a well-recognized non-profit association that unites all the players in the industry. AGA looks forward to working with the other members of AGEM in an effort to continue to make improvements to help our segment of the gaming industry. AGA is excited to become a member of AGEM.
Press Release 11/26/2014
CPI Increases Service and Support to U.S. Gaming Market
Advanced Gaming Associates (AGA), a diversified service company focused on providing turnkey technical services for gaming floors and slot manufacturers, has been selected to provide its service and support expertise to Crane Payment Innovations (CPI).
CPI, with a heritage of brands including NRI, CashCode, Telequip, Money Controls and most recently, MEI and Conlux, now has one of the world’s largest installed base of unattended payment systems.
AGA will facilitate the repair, warranty and maintenance of CPI products across the United States. AGA is the largest part of CPI’s network of Authorized Service Centers. AGA’s experienced field service technicians will provide direct local support and train customers to understand and care for CPI equipment.
Since its start in 2006, AGA has developed a deep expertise in casino operations and challenges of a slot floor. It has handled projects in almost all US gaming jurisdictions and four international areas.
Advanced Gaming Associates represents the latest addition to CPI’s network of Authorized Service Centers.
CPI has added Advanced Gaming Associates (AGA) to its U.S. network of Authorized Service Centers – effective October 1, 2014. The partnership reinforces CPI’s commitment to providing customers with the best possible service and support.
AGA will assist with the repair, warranty and maintenance of CPI products across the United States. Field service technicians will provide direct local support and train customers to understand and care for their equipment.
“We welcome AGA to our skilled contingent of Authorized Service Centers,” said Eric Fisher, CPI president of Gaming. “Their technicians are responsive, agile and fully dedicated to their tasks – we have no doubt they will be successful in meeting our high standards for customer service.”
With offices in New Jersey and Las Vegas, AGA was founded by chief executive officer Tony Tomasello. “CPI shares our passion for exceeding expectations with quality and performance,” he said. “We look forward to further enhancing their relationship with their customers.
The Rivers Casino, Pittsburgh, PA